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Q: Will I be able to browse? Try the products? Go into the store?Ī: You can shop, browse, and try out products at Apple Store locations that have fully reopened. You can find more information about your nearest Apple Store at /retail. Q: Will I have to provide proof of COVID-19 vaccination to visit an Apple Store?Ī: Depending on local mandates and conditions, proof of COVID-19 vaccination may be required for entry. Replacement masks will be provided as needed. N95 masks with valves, and masks that do not cover your nose and extend below your chin- such as bandanas, are not permitted at Apple Stores. Masks will be provided to customers who don’t bring their own. Apple follows local mandates and the CDC’s strong recommendation for masking indoors. Q: Will I have to wear a mask when I visit an Apple Store?Ī: Face masks may be required for customers, depending on local mandates and conditions.
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You can get all the same great products and services from our online store with free no-contact delivery, and one-on-one shopping help from a Specialist via Chat, or by calling 1‑800‑MY‑APPLE. Please check the status of your nearest Apple Store at /retail.
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Not all of our stores have resumed full operations. We have reduced the number of products on display in our stores so customers can shop and browse while maintaining a safe distance between themselves and others. Q: How is physical distancing practiced at Apple Store locations?Ī: In every store, we’re limiting occupancy and giving everyone lots of room, while renewing our focus on Genius Support and one‑on‑one, personalized service throughout the store. To maintain physical distancing, we are limiting store occupancy and giving everyone lots of room. Q: Will I have to wait in line?Ī: At Apple Store locations that have fully reopened for shopping and Genius Support, you may experience short wait times before being allowed to enter the store. Please check /retail for the latest on store re-openings, services available and operating hours. How do I know which stores I can visit?Ī: Some of our retail stores are now open.
#WEST FIELD GENIUS BAR APPOINTMENT SAN FRANCISCO CRACKED#
Repairs for cracked phone screens are billed at different rates because of the cost of the glass.Q: I’ve heard that some Apple Stores near me are now open. Movie-goers and shoppers can drop off their phones with cracked screens or their computer that needs repairs and the Eden team will take care of it on-site. If you can’t stick around, the team can set up an appointment to dispatch one of its wizards to your house at your convenience.Įden’s repairs cost $69 hour, billed in 15-minute chunks, although the first hour is free for first-time customers. Du Bey told Business Insider that the startup is opening a kiosk Monday -aptly called the Wizard bar - in San Francisco’s Westfield Mall.
That means they’ll even be the ones to call Comcast for you when you need it.Įden, though, isn’t sticking with only an on-demand model. The company is named Eden, after all, because “it’s a suggestive place where everything works,” Du Bey said. Eden will dispatch a “wizard” to your house to fix any problem for you, whether it’s setting up a printer or configuring an Apple TV. To fix both his parents’ problems and the technical frustrations many Americans face, du Bey and his co-founders launched Eden, an on-demand tech support company. He was greeted not only with a large meal, but also an equally large to-do list of technical problems his parents needed fixed.Īs Du Bey describes it, his parents are “tech-forward but not tech-savvy” and installing things like Nest Thermostats or configuring wireless networks doesn’t come naturally. Joe Du Bey first thought of Eden when he visited his parents in Seattle for Thanksgiving last fall.
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